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Background Investigations Unit

BACKGROUND INVESTIGATIONS UNIT (BIU) ANNOUNCEMENTS

  • Effective immediately, the fingerprint background check fee is $48. Please submit payments in the exact amount (i.e. $48 x 3 (# of requests) = $144).  BIU is unable to provide credits or refunds. 
  • To request fingerprint cards, please e-mail Belinda Turner or call at 804-887-7393.
  • If you have already submitted a background request and need assistance, please e-mail Malinda Roberts or call at 804-786-6384.

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Under §37.2-416 of the Code of Virginia, every DBHDS-licensed provider shall require any applicant who accepts employment in a direct consumer care position (or supervises a direct consumer care position) to undergo fingerprinting and a criminal background check.  Private providers who have received preliminary approval by the Office of Licensing of their licensing application policies, procedures and forms, may then register with the Background Investigations Unit as referenced below. 

Only after a provider has been assigned a licensing specialist, a request for the DBHDS' Licensed Private Provider's Criminal Background Check Procedures and fingerprint cards. Contact Malinda Roberts, via e-mail or 804-786-6384, once you've received your packet.  Providers may request a Fingerprint Criminal Background Check or if applicable, a Name and Sex Offender Search (BIUSP-167).  In the sections below, licensed providers will learn how to request each service.  Providers are advised to learn about, download and print the full set of criminal background check procedures.

Under §37.2-408.1 (§63.2-1726), every DBHDS-licensed or operated Children's Residential facility is required to conduct fingerprint-based criminal history and Central Registry checks for all employees, students, interns, volunteers and contractors.  The results of these background checks must be received prior to permitting an applicant to work.  Background checks are conducted by the Virginia Department of Social Services (VDSS), Office of Background Investigations (OBI).  Go to DSS OBI for access to background checks and information specific to Children's Residential facilities.

All DBHDS licensed providers (Adult and Children) are required to initiate checks of child abuse and neglect for applicants through the Virginia Department of Social Services Central Registry. Obtain the required Central Registry form from the VDSS web site or contact Ms. Betty Whittaker.

Registration

Once the provider receives their preliminary approval letter from licensing, they may register with the Background Investigations Unit.

Here is how to register:

1. Save these two registration forms to your computer: #001 and #002.
2. Fill in the registration forms on your computer.
3. Print the completed forms.
4. Fax the completed forms to Malinda Roberts, Background Investigations Unit, Fax number: (804) 786-4146.

Request Fingerprint Criminal Background Check

Providers must be registered with the DBHDS Background Investigations Unit and have been assigned their licensing specialist prior to requesting a Fingerprint Criminal Background Check. If so, you may request to be sent blank fingerprint cards.

Include the following in your request for a Fingerprint Criminal Background Check:

1. Organization check or money order in the amount of $48.
2. Make the check or money order out to " Treasurer of Virginia"
3. Checklist (Form #003)
4. Attachments # 3 and # 5  - stapled together in order
5. One fingerprint card - paper clipped to corresponding applicant's attachments

Mail the completed documents to this address:

DBHDS
Background Investigations Unit
P.O. Box 1797
Richmond, VA 23218-1797

Request Name and Sex Offender Search

Providers must be registered with the DBHDS Background Investigations Unit prior to requesting a Name and Sex Offender Search.  Please note: Name and Sex Offender searches are not done in conjunction with Fingerprint Criminal Background Checks. These searches are only requested on Contractors, Interns, Students and/or Volunteers if required by the provider's policies and procedures.

Include the following in your request for a Name and Sex Offender Search:

1. Organization check or money order in the amount of $25.00

2. Make the check or money order out to "Treasurer of Virginia"

3. Read the BIUSP-167 Procedures

4. Form BIUSP-167 - completed by the individual, provider and notary public

For any questions or issues concerning the Name and Sex Offender searches (BIUSP-167), please e-mail Belinda Turner.

Mail the completed documents to this address:

DBHDS
Background Investigations Unit
P.O. Box 1797
Richmond, VA 23218-1797

See Below for Additional Information You Need to Know:

Initial Registration forms

  • Form #001 - DBHDS’ Licensed Providers Contact & Information Sheet
  • Form #002 - Statement of Authorization of Payment to DBHDS

Additional Forms & Attachments

  • Form BIUSP-167 - Criminal History Record Name & Sex Offender Search Request 
  • Form #003 - Criminal Background Investigation Request Checklist
  • Form #005 - Fingerprint Card Request Form
  • Form #006 - Sponsored Residential and/or Shared Living Individuals Disclosure Statement
  • Form #007 - Sponsored Residential Programs Affiliated with DBHDS' Licensed Providers Request for Criminal Records Investigations
  • Attachment 2 - “Barrier Crimes”
  • Attachment 3 - Disclosure Statement for Licensed Private Provider Employees 
  • Attachment 4 - Authority for Release of Information
  • Attachment 5 - Request for Criminal Records Investigations for Employees Affiliated with DBHDS' Licensed Providers
  • Attachment 8 - Applicant’s Rights
  • Attachment 9 - Procedures for Challenging Virginia State Police Investigative Results
  • Attachment 10a - Applicant's rights and procedures for Challenging FBI Results
  • Attachment 10b - Sample Letter: "Challenging FBI Checks"  
  • Attachment 11 - “Applicant Arrest/Conviction Data”
  • Attachment 12, Part I - Private Provider Request to Discontinue Reprints

Tools


Background investigations are an important safety precaution for providers of direct care to consumers. The first step in requesting services is to register with the Background Investigations Unit.  Registration forms can be found in the Initial Registration section or in the Forms section below.

Please see the Procedures for Conducting Background Investigations on Employees of Private Providers

When you make a background investigation request, please closely follow instructions to keep the completed documents in the order specified and mail as a packet. The Department can only accept a check or money order made out to the Treasurer of Virginia.

On this page you will find forms, attachments and other useful tools that you may download or print and use.  If you have any questions after thoroughly reviewing the information on this page, please click on the subject of your choice – Fingerprint Criminal Background Check or Name and Sex Offender Search – to send an email; or telephone (804) 786-6384.


DBHDS Contact Information

  • Stacy Pendleton, DBHDS BIU Manager, (804) 786-6326
  • Malinda Roberts, DBHDS BIU Supervisor, Contact Person (804) 786-6384
  • Diane Anthony DBHDS BIU Processing Specialist (804) 786-5859

  • DBHDS Background Investigations Unit Mailing Address:

DBHDS      
Background Investigations Unit
P.O. Box 1797
Richmond, VA 23218-1797
FAX: (804) 692-0060

  • DBHDS Physical Address: 

1220 Bank Street
Jefferson Building, 4th Floor
Richmond, VA  23219  

VDSS Contact Information

VDSS      
801 E. Main Street
Richmond, VA 23219-2901 

VDSS Contact Information