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Building your Organizational Infrastructure

Below are tips and tools that can help your organization enhance thier organizational cultural competence.

Committee Development

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DBHDS Organizational Framework Presentation

EAPID Model

THE BENEFITS OF ORGANIZATIONAL CULTURAL COMPETENCE

Social Benefits

  • Increases mutual respect and understanding between the individual and organization.
  • Increases trust.
  • Promotes inclusion of all community members.
  • Increases community participation and involvement in health issues.
  • Assists individuals and families in their care.
  • Promotes individual and family responsibilities for health.

Health Benefits

  • Improves data collection.
  • Increases preventive care by individuals in the community and individuals served.
  • Reduces care disparities in the service population.
  • Increases cost savings from a reduction in errors, number of assessments and treatments, length of treatment, and legal costs.
  • Reduces the number of missed visits.

Business benefits

  • Incorporates different perspectives, ideas and strategies into the decision-making process.
  • Decreases barriers that slow progress.
  • Moves toward meeting legal and regulatory guidelines.
  • Improves efficiency-of-care services.

Adapted from “Becoming a Culturally Competent Health Care Organization,” Institute for Diversity in Health Management and the Health Research & Educational Trust, 2013