THE BENEFITS OF ORGANIZATIONAL CULTURAL COMPETENCE
- Increases mutual respect and understanding between the individual and organization.
- Increases trust.
- Promotes inclusion of all community members.
- Increases community participation and involvement in health issues.
- Assists individuals and families in their care.
- Promotes individual and family responsibilities for health.
- Improves data collection.
- Increases preventive care by individuals in the community and individuals served.
- Reduces care disparities in the service population.
- Increases cost savings from a reduction in errors, number of assessments and treatments, length of treatment, and legal costs.
- Reduces the number of missed visits.
- Incorporates different perspectives, ideas and strategies into the decision-making process.
- Decreases barriers that slow progress.
- Moves toward meeting legal and regulatory guidelines.
- Improves efficiency-of-care services.
Adapted from “Becoming a Culturally Competent Health Care Organization,” Institute for Diversity in Health Management and the Health Research & Educational Trust, 2013