Medical Records Request

Responding to Your Medical Records Request

HIPAA regulations allow a healthcare entity up to 30 days to process copy requests for medical records. We generally complete requests prior to the allotted time permitted, but due to the possibility for a heavy volume of requests received, we cannot guarantee a specific date prior to the 30 days.

You may request records by U.S. Mail, fax, e-mail, in person, or over the phone.

Please complete the attached form: DBHDS AUTHORIZATION FOR USE/DISCLOSURE OF PROTECTED HEALTH INFORMATION when requesting medical records.

DBHDS AUTHORIZATION FOR USE/DISCLOSURE OF PROTECTED HEALTH INFORMATION – pdf

Please contact Kenneth Pritchett at Kenneth.Pritchett@dbhds.virginia.gov or you can call 1-804-524-7319 or Fax at 804-524-7323

Or you can mail at:
Central State Hospital
ATTN: H.I.M Department
P.O. Box 4030
Petersburg, VA 23803