Visitation Information

If you plan to visit, please adhere to the following guidelines:

Virtual visitation is encouraged. Please contact a member of the treatment for scheduling.

We ask that you make every effort to visit during the Unit’s scheduled visiting hours. If necessary, visits outside of normal visiting hours can be arranged by calling a member of the treatment team in advance of your visit.

Visiting hours may be delayed due to safety concerns.

Visitors with symptoms of any infectious diseases should wait until they are no longer symptomatic and/or contagious before coming into the hospital. If you have questions about infection control while you are here, please consult with a nurse.

Visitors should be limited to two at a time (per patient) unless prior arrangements have been made. Due to limited space on the wards, the maximum number of visitors allowed on each ward area at one time will be six (6).

Children under the age of 13 are not allowed to visit on the ward without prior special approval from the treatment team as well as the Unit Program Director or Unit Nurse Coordinator. Please contact a member of the treatment team to discuss this possibility.


Acute Treatment Unit

Sunday – Saturday, including Holidays
1:30 – 4:30 p.m.


Daily anytime

Extended Rehabilitative Services Unit

Sunday – Saturday, including Holidays
1:30 – 4:30 p.m.
Other hours by appointment and prior approval only

No visits are allowed during meal times without prior approval.

Check In

All visitors are to check in at the Reception Desk, which is located just inside the main front door. You will be asked to sign in and get a visitor’s badge. You should then proceed to the ward door and ring the door bell. Staff will let you in, assist you in signing in on the ward, and assist with finding the person you came to visit.

You should check with the Treatment Team or Nursing Staff regarding any item you wish to bring when visiting, as some items are not permitted.

Please do not bring…

Visitors are not allowed to bring the following to SWVMHI: weapons or any item that may be used as a weapon including firearms, sharp objects of any kind such as knives, razors, razorblades, metal nail files, scissors, tweezers, or nail clippers, cigarettes including e-cigarettes or vaping devices, tobacco in any form, lighters, matches, glass, mirrors, metal objects, aerosol spray cans, toothpaste, deodorant, shampoo, body wash, lotion, all drugs, including prescription medications, alcohol, personal electronic devices, or any other item that may disrupt or present a danger to others. If there is reason to believe that these rules have been violated and that the safety of patients or staff is in jeopardy, the Institute reserves the right to conduct a search.

Please be advised that SWVMHI is a tobacco-free environment. No tobacco products should be brought to the facility or used on facility grounds.


Meetings with the treatment teams can be arranged in advance by calling the unit. Nursing staff are available to answer questions at any time, especially during evening hours.


If you have a concern about treatment, you should first try to discuss this with the treatment team, and if your concern is not resolved, with the Unit Program Director or Unit Nurse Coordinator.

Further concerns can be discussed with the Human Rights Advocate (276) 706-3543.