Quality Improvement - Risk Management Archives - Virginia Department of Behavioral Health and Developmental Services (DBHDS)

For Individuals & Families
- Behavioral Health
  - - - Behavioral Health
        In collaboration with state and community partners, DBHDS plans, develops, directs, funds, and monitors the delivery of comprehensive behavioral health services throughout the Commonwealth of Virginia.
        Behavioral health services may include services for the prevention and treatment of mental health and substance use disorders.
- Developmental Services
- Crisis Services
  - Crisis Services
    DBHDS works with partners across Virginia to develop and maintain the Commonwealth’s continuum of crisis care, by ensuring that there is always someone to call, someone to respond, and somewhere to go.
    Find out more
  - Virginia 988
    If you or someone you know is in crisis, contact the 988 Suicide and Crisis Lifeline by calling or texting 988.
    Learn more
- Human Rights
  - - - DBHDS works to ensure compliance with Human Rights Regulations by promoting human dignity, managing the DBHDS Human Rights complaint program, and advocating for the rights of people with disabilities in state service systems.
        Learn more
- Forensic Services
  - - - Forensic Services
        Forensic services include mental health evaluations and screenings, treatment of individuals with mental illness in jail, case management and restoration of competency to stand trial.
        DBHDS develops programs and services for individuals at risk for involvement in the criminal justice system.
        Learn more
    - - SVP Services
        Sexually Violent Predator (SVP) services support the delivery of evaluation, treatment, and supervision services to individuals found by the court to meet the criteria of sexually violent predator.
        Learn more
For Providers
For CSBs

Behavioral Health

Crisis Services

Virginia 988

Forensic Services

SVP Services

Quality Improvement - Risk Management

Root Cause Analysis Training (October 2020)

Risk Management & Quality Improvement Strategies Training by the Center for Developmental Disabilities Evaluation and Research – Handout (December 2020)

Regulatory Compliance with Root Cause Analysis Regulations Training (December 2021)

Flow-Chart Incident Reviews (April 2023)

Serious Incident Review and Root Cause Analysis Template (November 2023)

Sample Root Cause Analysis Policy (February 2022)

Serious Incident Review and RCA Template Example 5 Whys Stories Sam (June 2023)

Serious Incident Review and RCA Template Example 5 Whys Stories Jasmine (June 2023)

Serious Incident Review and RCA Template Example 5 Whys Stories Billy (June 2023)

Serious Incident Review and RCA Template Example 5 Whys Stories Victor (July 2023)

Risk Management Q&A’s (Updated July 2022)

Risk Triggers and Threshold Handout (February 2023)

IMU Care Concern PowerPoint Training (February 2023)

2023 Care Concern Threshold Criteria Memo (February 2023)

Risk Management Training (November 2020)

Risk Management Tips and Tools Training (June 2021)

Regulatory Compliance with Risk Management Regulations Training (December 2021)

QI-RM-RCA Webinar (December 2021)

Flow-Chart Incident Reviews (April 2023)

Minimizing Risk Session 3 PowerPoint (April 2023)

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