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Support Coordination/Case Management is the core service that Virginians with developmental disabilities and behavioral health disorders use to help navigate and make the best use of Virginia’s publicly funded system of services. It is the one service that is of critical importance to all dimensions of the services system. Available at the link below is an online manual written for Support Coordinators/Case Managers who support people with developmental disabilities. The purpose of this manual is to guide Support Coordinators/Case Managers in all aspects of their work.