Health Support Network

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What is the HSN?

HSN stands for Health Support Network. This idea is new and is the culmination of extensive research, deliberation, and strategizing with statewide stakeholders (individuals, families, advocates, community-based organizations, and state-based agencies) in an effort to support the healthcare needs of individuals moving from institutions to their preferred community. It will also serve as a resource for information related to healthcare, wellness, healthcare providers, and health related services within the state. The HSN will replace the Regional Community Support Centers in both name and function. 

The Health Support Network (HSN) is a state-based infrastructure to ensure appropriate quality supports toward barrier-free, community integrated healthcare for people with intellectual and developmental disabilities. The HSN exists to provide person-centered services to meet the needs for those who choose to access its providers, and proactively seeks to ensure that former residents of Training Centers, large Intermediate Care Facilities and Nursing Facilities (NFs) with medical issues receive the right health services, at the right time, by the right providers.


Fixed Rate Dental Program

The HSN has established from the ground up an opportunity for individuals to receive two basic/preventative dental appointments per year in community with participating clinics at a predetermined rate. These dental appointments are separate from the initial appointment establishing their plan of care. Once the dentist has made a plan of care, these appointments offer a complete visit consistent with the plan of care, even if it takes more than one visit to do this. The success of this pilot in HPR 4 (Richmond and surrounding areas) enabled the HSN to implement a similar program in Northern Virginia. 

Statewide Dentists:  this is a link to a PDF of the statewide list of dentists sorted by city. (Source: Virginia Department of Health)

Sedation Dental Program

The HSN established the Sedation Dental Program based on an innovative model utilizing a Certified Registered Nurse Anesthetist (CRNA) and certified moderation sedation dentist to provide a wider variety of services within the community setting. This is currently a pilot program in Northern Virginia aimed at meeting the needs of former NVTC residents and community members requiring moderate sedation (IM, IV). This program started on August 7, 2016; and seeks to provide less costly care to a greater number of individuals with IDD by eliminating the need for an in the office anesthesiologists. This program does not replace services associated with Medicaid for which general anesthesia in needed. 

Mobile Rehab Engineering (MRE) 

The HSN established a Mobile Rehab Engineering program to fill a gap that exists for all individuals with mobility challenges. This program ensures that individuals who rely on DME such as wheelchairs, shower chairs or other mobility equipment and have access to maintenance and repair services that do not already exist. Goals include safety evaluations, repairs, maintenance, safety education and power washing as needed within the comfort of their home or daycare program. The MRE staff includes an Engineer, Occupational Therapist and Registered Nurse Care Consultant (RNCC).

Related Reports

From May through July the department reviewed the recommendations of the HSN stakeholder groups, interviewed various individuals, agencies and advocates, and performed an extensive literature review to revise the HSN initial plan. In August this overarching concept draft was posted for public comment.

An overview of the HSN was presented at the stakeholder’s meeting on August 13, 2014 Susan Rudolph with the ARC of Greater Prince William/Insight presented a response to the plan.

Public comments were received over several weeks. All comments were greatly appreciated, valued and considered. 

The final draft for the overarching concept paper has been finalized and is available for review by clicking the following link.

Since the publication of the HSN draft for public comment, the Statewide Health Provider Survey data was collected and assimilated. The survey remains open to allow for maximal participation. A summary of findings through September is laid out in PowerPoint format and saved as a PDF.

Next Steps:

  • Develop specific long and short-term measurable goals to operationalize the plan.

  • Post these specific measurable short and long-term with a projected timeline.

  • Begin region specific community based nursing meetings.

  • Develop and implement Dentist specific survey to assess openness to preventative and basic dental proposal.
  • Hire registered nurses working from the Central Office within individual regions.

HSN Status Update June 2015   Click Here

Nursing Facilities and Large Intermediate Care Facilities(NF/Large ICF-IID)
From May through July the department reviewed the recommendations of the NF/Large ICF-IID stakeholder groups, interviewed various individuals, agencies and advocates, and performed an extensive literature review to revise the NF/Large ICF-IID initial plan. In late August this overarching concept draft was posted for public comment.

Public comments to the concept draft were received over approximately one month. All comments were greatly appreciated, valued and considered.