Behavioral Health Services for Military Service Members, Veterans, and their Families
The Virginia Department of Behavioral Health and Developmental Services (DBHDS) values your military service. DBHDS staff members, and Community Services Boards statewide, work to ensure that you and loved ones can readily access behavioral health, developmental, and supportive services to reach your wellness goals.
If you are a Military Service Member, or Veteran in a behavioral health crisis (experiencing suicidal thoughts, anxiety, depression, substance abuse and/or other concerns) please call the confidential Military and Veteran Crisis Line 24/7, 1-800-273-8255 (PRESS 1) to speak to a caring responder. You can also TEXT the Veteran Crisis Line at 838255 for help. Family members, Caregivers, or loved ones can also call on behalf of a Service Member or Veteran.
For assistance finding behavioral health services, peer and family support in Virginia, please contact the Virginia Veteran and Family Support Program at 877-285-1299 or 804-371-4675 (Monday – Friday; 8am – 5pm EST).
VIRGINIA’S ASK THE QUESTION CAMPAIGN
GOAL: To improve service delivery and intake data accuracy for identified military Service Members, Veterans, and Families (SMVF) in community agencies.
1. ASK “Have you or a family member ever served in the military?”
- This question should be posed at multiple entry points for community services, i.e. call center, initial assessment, emergency services, clinical and medical appointments, and any other entry points.
2. LINK SMVF with a provider in your agency that has been trained in military cultural competency for needed services.
- Direct service providers should assess for a connection between military service and service/support needs.
3. COLLABORATE with military/veteran specific resources to meet all service needs of SMVF.
- These include the Virginia Department of Veterans Services‘ Virginia Veteran and Family Support program (see information below); disability, education, and employment benefits; US Department of Veterans Affairs services; military installation programs, etc.
MILITARY CULTURAL COMPETENCE (MCC): When civilian service providers have an understanding of military culture to include organizational structure, rank, branches of service, core values, and demographics and enhanced ability to communicate and effectively interact with SMVF.
VIRGINIA VETERAN AND FAMILY SUPPORT PROGRAM
The Virginia Veteran and Family Support (VVFS) Program is a partnership between the Virginia Department of Veterans Services the Department of Behavioral Health and Developmental Services, and the Department for Aging and Rehabilitative Services.
- Veterans of any era who are Virginia residents
- Members of the Virginia National Guard (not in active Federal Service)
- Virginia residents in the Armed Forces Reserves (not in active Federal Service)
- Family members of veterans and service members
- Comprehensive assessment of individual and family needs
- Direct linkages to needed services including medical, behavioral healthcare, veterans benefits, housing, and employment assistance
- Peer and family support groups
- Couples workshops and family retreats
- Assistance to homeless and incarcerated veterans
For more information on VVFS, please visit http://www.dvs.virginia.gov/virginia-veteran-and-family-support/
The Virginia Department of Veterans Services (DVS) has published a comprehensive Virginia Veterans Resource Guide that outlines employment, education, VA Benefits, behavioral health services, and much more! Click https://online.flippingbook.com/view/1017958/18 to access the Guide. For more information on DVS, please visit http://www.dvs.virginia.gov or call 804-786-0286.
VIRGINIA COMMUNITY SERVICES BOARDS
A Community Services Board (CSB) is the point of entry into Virginia’s publicly-funded system of services for mental health, intellectual disability, and substance abuse services. For a map of CSBs in Virginia, please visit Community Service Boards. CSBs provide pre-admission screening services 24-hours per day, 7 days per week.
VETERAN AND FAMILY RESOURCES
U.S. Department of Veterans Affairs (VA) Treatment Facilities in Virginia are located in VA Mid-Atlantic Healthcare Network (or VISN 6). For more information on VA Medical Centers and other VA treatment facilities in Virginia, please visit http://www.visn6.va.gov/locations/directions.asp Virginia Veterans may also access VA services in VISN 5 (including Washington D.C. and West Virginia) and VISN 9 (including Tennessee).
Virginia Veterans may also access VA services in VISN 5 (including Washington D.C. and West Virginia) https://www.va.gov/visn5/network.asp and VISN 9 (including Tennessee) https://www.va.gov/directory/guide/facility.asp?id=1009.
Military One Source offers free counseling and supportive services (family, employment, education, financial, legal, military deployment and transition support, etc.) for military service members, transitioning veterans, and family members. Call 1-800-342-9647 or visit http://www.militaryonesource.mil/ .
Virginia Women Veterans can receive specialized services from the Virginia Department of Veterans Services, please call 804-786-0571 or visit https://www.dvs.virginia.gov/education-employment/virginia-women-veterans/
Operation Family Caregiver coaches the families of returning service members and veterans to manage the difficulties that come with returning home. OFC is a personalized program, tailored specifically to the struggles of each family. Through proven methods, the program teaches families the skills needed to best navigate their challenges, resulting in stronger and healthier families. To enroll, contact the Riverside Center for Excellence in Aging and Lifelong Health.For more information, please please call 888-597-0828 or visit http://www.riversideonline.com/cealh/services/operation-family-caregiver.cfm
Veterans Affairs (VA) Coaching Into Care Hotline: 888-823-7458 (Monday – Friday; 8am – 8pm EST) for valuable information on discussing concerns and how to help your loved one seek behavioral health treatment and supports. For more information, please visit http://www.mirecc.va.gov/coaching/
Veterans Affairs (VA) Homeless Veteran Hotline: 1-877-424-3838 for access to homeless services programs and supports. For more information, please visit http://www.va.gov/homeless/for_homeless_veterans.asp
Virginia 2-1-1 can connect you to additional community resources (emergency shelter, financial assistance, food pantries, and other supportive services), just dial 2-1-1 or search for local resources online at https://www.211virginia.org/consumer/index.php
The DVS Veterans Education, Transition, and Employment (VETE) directorate and Virginia Transition Assistance Program (VTAP) can assist transitioning service members, veterans, and family members with access to jobs and education benefits (including G.I. Bill benefits) to pursue their goals. For more information, please visit: https://www.dvs.virginia.gov/education-employment/ .
For additional information, please contact DBHDS Military and Veterans Affairs Manager Brandi Jancaitis at Brandi Jancaitis.
Military Culture and Suicide Prevention Resources:
- Ask the Question Campaign Overview
- Military Culture Training Resource Sheet
- Military Cultural Competency and Transition Training by DVS June 2020
- I Serve 2: Information for Healthcare Providers Caring for Military Children
- Military Culture Terms and Lingo by VHA
- Lethal Means Safety Planning by VHA
- VA Mental Health Treatment Overview
- Brown and Stanley Safety Plan Template
- Overview of Lock and Talk Virginia
- Lock and Talk Information Sheet
- Governor’s Challenge to Prevent Suicide Among SMVF Overview
- Military and Veterans Services and Resources by DBHDS
- Veteran Crisis Line and VVFS Resource Quick Facts
- RAND Service Member Health Statistics 2015
- Virginia Suicide Data Sheet
- VVDRS Suicide Among Service Members and Veterans 2003-2017
- Apply for Veterans Health Care health care quick-start guide
- DVS Overview Presentation VISR Pilot
- Suicide Prevention and Safety Planning Training Resource Sheet 01/09/2020
- Veterans Affairs mental health quick start guide