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Crisis Services

Individuals with intellectual and/or developmental disabilities shall be supported with services that allow the individual to live the most inclusive life possible in his/her community which includes access to appropriate and effective crisis stabilization, intervention, and prevention services including mental health treatment services when indicated.

For additional information regarding behavioral or crisis services, please contact:
        
               Heather Norton, Director, Community Support Services, 804-786-5850 (office), 804-239-5155 (cell)

               Sharon Bonaventura, Regional Crisis Manager (Regions I and II), 434-947-2324 (office), 434-960-0427 (cell)

Announcements:

  • All reports have been posted under Statewide Documents/Resources.
    • Adult Psychiatric Retrospective Review
    • Child Psychiatric Retrospective Review
    • Crisis Therapeutic Home Capacity Review
    • Children's Proposal for Crisis Prevention and Stabilization Bed Capacity
    •  Annual Report for REACH Children and Adults
    • 1st Quarter Reports for REACH Children and Adults
  • The Department will receive public comment on these reports and this can be submitted to Heather Norton via email at Heather.Norton@dbhds.virginia.gov

If you have REACH or Children's Crisis Service success stories or concerns that you could not resolve with your local REACH/Children's Crisis Program, please feel free to email Heather Norton, by clicking on their names above.

Please find below information on your Regional REACH program which serve individuals with intellectual and developmental disabilities beginning at age 18.  For Information on the Statewide Standards for REACH, please see the Statewide Documents, Presentations and  Reports.

Region I (Charlottesville and Surrounding):

  • Crisis Line # (855) 917-8278
  • REACH Director:  James Vann
  • Areas Served
    • Harrisonburg-Rockingham CSB:  Harrisonburg, Bergton, Bridgewater, Broadway, Dayton, Elkton, Grottoes, Keezletown, Massanutten, McGaheysville, Mt. Crawford, Mt. Solon, Penn Laird, Port Republic, Rockingham, Timberville
    • Region 10 CSB: Crozet, Earlysville, Esmont, Greenwood, Keswick, North Garden, Scottsville, White Hall, Charlottesville, Fluvanna, Kents Store, Palmyra, Dyke, Graves Mill, Greene, Ruckersville, Arrington, Stanardsville, Bumpass, Louisa, Mineral, Trevilians, Afton, Colleen, Faber, Gladstone, Love, Lovingston, Massies Mill, Montebello, Nellsyvord, Nelson, Piney River, Roseland, Schuyler, Shipman, Tyro, Wingina, Wintergreen
    • Valley CSB: Augusta , Augusta Springs, Fishersville, Ft. Defiance, Lyndhurst, Middlebrook, Mount Solon, Staunton, Stuarts Draft, Swoope, Verona, Weyer's Cave, Blue Grass, McDowell, Monterey, Waynesboro, Highland, Hightown
    • Horizon BH: Clifford, Elon, Lowesville, Madison Heights, Monroe, Sweet Briar, Amherst , Pamplin, Spout Spring, Appomattox , Bedford City, Bedford , Big Island, Forest, Goode, Goodview, Hardy, Huddleston, Moneta, Montvale, Thaxton, Alta Vista, Brookneal, Campbell, Concord, Lynch Station, Rustburg, Lynchburg
    • Rockbridge Area CS: Bath, Hot Springs, Millboro, Virginia , Warm Springs, Buena Vista, Lexington, Brownsburg, Fairfield, Glasgow, Goshen, Natural Bridge, Raphine, Rockbridge Baths, Rockbridge , Steeles Tavern, Vesuvius

Region II (Northern):

  • Crisis Line #(855) 897-8278
  • REACH Director: Liv Salvador
  • Areas Served
    • Alexandria CSB: City of Alexandria
    • Fairfax Falls Church CSB: Annandale, Burke, Centreville, Clifton, Fairfax City, Fairfax , Fairfax Station, Falls Church, Great Falls, Herndon, Springfield, Vienna
    • Loudon CSB:  Aldie, Ashburn, Bluemont, Chantilly, Dulles, Hamilton, Hillsboro, Lansdowne, Leesburg, Lincoln, Loudoun, Lovettsville, Middleburg, Neersville, Paeonian Springs, Philimott, Purcellville, Round Hill, South Riding, Sterling, Waterford, The Plains
    • Arlington County CSB:  Arlington
    • Prince William County CSB: Manassas, Manassas Park, Bristow, Dale City, Dumfries, Gainesville, Haymarket, Montclair, Nokesville, Occoquan, Prince William, Quantico, Triangle, Woodbridge
    • Northwestern CS: Winchester, Clarke, Berryville, Boyce, Millwood, White Post, Clearbrook, Cross Junction, Frederick, Gainesboro, Gore, Stephens City, Luray, Page, Rileyville, Stanley, Basye, Edinburg, Fishers Hill, Fort Valley, Maurertown, Mt. Jackson, New Market, Orkney Springs, Quicksburg, Shenandoah, Strasburg, Toms Brook, Woodstock, Middletown, Bentonville, Front Royal, Linden, Warren
    • Rappahannock Area CSB:  Bowling Green, Carmel Church, Caroline , Ladysmith, Milford, Port Royal, Rappahannock Academy, Ruther Glen, Woodford, Fredericksburg, Dahlgren, King George, Lake Anna, Spotsylvania, Thornburg, Falmouth, Stafford
    • Rappahannock-Rapidan CSB: Amissvile, Brandy Station, Culpeper, Elkwood, Fauquier, Griffinsburg, Jeffersonton, Reva, Richardsville, Stevensburg, Broad Run, Casanova, Catlett, Delaplane, Goldvein, Hume, Madison, Markham, Marshall, Midland, New Baltimore, Paris, Remington, Sumerduck, The Plains, Upperville, Warrenton, Brightwood, Crigslerville, Hood, Leon, Locust Dale, Madison, Pratts, Rochelle, Syria, Wolftown, Barboursville, Gordonsville, Locust Grove, Montpelier Station, Orange, Somerset, Bealton, Boston, Castleton, Flint Hill, Huntly, Rappahannock, Scrabble, Sperryville, Viewtown, Washington, Viewtown

Region III (Southwest):

  • Crisis Line #(855) 887-8278
  • REACH Director:  Denise Hall
  • Areas Served:
    • Allegheny Highlands CSB:  Alleghany, Covington, Clifton Forge City
    • Blue Ridge BH:  Botetourt, Buchanan Town, Daleville, Eagle Rock, Fincastle, Oriskany, Roanoke City, Troutville, Arcadia, Catawba, Craig, New Castle, Newport, Paint Bank, Bent Mountain, Roanoke , Vinton, Salem, Vinton
    • Cumberland Mt CSB:  Big Rock, Buchanan , Grundy, Pilgrims Knot, Vansant, Castlewood, Cleveland, Dante, Honaker, Lebanon, Rosedale, Russell, Tazewell  
    • Highland CS:  Washington County, Abingdon, Clarksville, Damascus, Emory, Glade Spring, Meadowview and City of Bristol, Virginia
    • New River Valley CS:  Radford, Willis, Copper Hill, Floyd, Giles, Narrows, Pearisburg, Rich Creek, Staffordsville, Blacksburg, Christiansburg, Claudville, Montgomery, Riner, Shawsville, Pilot, Allisonia, Draper, Dublin, Hiwassee, New Bern, Pulaski , Pembroke, Meadows of Dan
    • Danville-Pittsylvania CSB:  Danville, Blairs, Callands, Chatham, Gretna, Pittsylvania, Ringgold, Sandy Level
    • Dickenson County BHS:  Birchleaf, Breaks, Clinchco, Clintwood, Dickenson , Haysi
    • Mt. Rogers CSB:  Bastian, Bland , Rocky Gap, Carroll , Atkins, Ceres, Chilhowie, Elk Creek, Fires, Galax, Grayson, Groseclose, Hillsville, Independence, Mouth of Wilson, Smyth, Sugar Grove, Troutdale, Whitetop, Saltville, Marion, Barren Springs, Crockett, Fort Chiswell, Foster Falls, Ivanhoe, Max Meadows, Wythe, Wytheville, Rural Retreat
    • Piedmont CS:  Martinsville, Boones Mill, Burnt Chimney, Callaway, Ferrum, Franklin , Glade Hill, Penhook, Rocky Mount, Smith Mountain Lake, Union Hall, Wirtz, Axton, Bassett, Collinsville, Fieldale, Henry, Ridgeway, Spencer, Stanleytown, Patrick
    • Planning District One BHS:  Dryden, Ewing, Jonesville, Lee, Middlesboro, Pennington Gap, Rose Hill, Stickleysville, Norton, Clinchport, Duffield, Dungannon, Gate City, Hiltons, Nickelsville, Scott, Weber City, Appalachia, Big Stone Gap, Coeburn, Pound, St. Paul, Wise

Region IV (Richmond and Surrounding):

  • Crisis Line #(855) 282-1006
  • REACH Director: Autumn Richardson
  • Areas Served:
    • Richmond BHA:  Richmond City
    • Chesterfield CSB:  Chester, Chesterfield , Ettrick, Matoaca, Midlothian, Mosely
    • District 19 CSB:  Hopewell, Dinwiddie, McKenney, Emporia, Greensville, Skippers, Disputanta, Fort Lee, Prince George, Claremont, Spring Grove, Surry, Wakefield, Jarrat, Stony Creek, Sussex, Wakefield, Waverly, Colonial Heights, Petersburg
    • Goochland/Powhatan CS:  Crozier, Goochland, Gum Spring, Hadensville, Maidens, Manakin-Sabot, Oilville, Powhatan
    • Hanover County CSB:  Ashland, Beaverdam, Doswell, Hanover, Mechanicsville, Montpelier, Rockville
    • Henrico Area MHDS:  Charles City, Red House, Glen Allen, Henrico, Highland Springs, Sandston, Lanexa, New Kent , Providence Forge, Quinton
    • Crossroads CSB:  Amelia, Jetersville, Buckingham, Charlotte, Charlotte Court House, Drakes Branch, Keysville, Randolph , Red Oak, Cartersville, Cumberland , Dundas, Kenbridge, Lunenburg, Meherrin, Prince Edward, Victoria, Blackstone, Crewe, Nottoway, Farmville, Green Bay, Rice
    • Southside CSB:  Warfield, Alberta, Brunswick , Gasburg, Lawrenceville, Rawlings, Alaton, Boydton, Buffalo Junction, Chase City, Clarksville, Clover, Halifax, Mecklenburg, Nathalie, Scottsburg, Skipwith, South Boston, South Hill, Sutherlin, Virgilina, Bracey

Region V (Southeastern):

  • Crisis Line #(855) 807-8278
  • REACH Director: Pam Little
  • Areas Served:
    • Middle Peninsula Northern Neck CSB:  Wake, Saluda, Essex , Tappahannock, Dutton, Gloucester, Gloucester Point, Hayes, King and Queen, Aylett, King William, West Point, Irvington, Weems, White Stone, Burkeville, Church View, Cobbs Creek, Deltaville, Grimstead, Gwynn's Island, Hallieford, Hardyville, Hartfield, Locust Hill, Mathews, Middlesex, Port Haywood, Topping, Urbanna, Wake, Burgess, Callao, Heathsville, Kilmarnock, Lottsburg, Northumberland, Ophelia, Reedville, Wicomico Church, Farnham, Naylor's Beach, Richmond , Warsaw, Coles Point, Colonial Beach, Kinsale, Montross, Oak Grove, Stratford, Westmoreland, Achilles, Lancaster, Morattico
    • Colonial BH:  James City, Jamestown, Toano, Poquoson, Williamsburg, Grafton, York, Yorktown
    • Eastern Shore CSB:  Wachapreague, Accomac City, Accomack , Belle Haven, Bloxom, Chincoteaque, Grasonville, Hallwood, Harborton, Keller, Melfa, New Church, Onancock, Onley, Painter, Parksley, Pungoteague, Quinby, Sanford, Tangier, Tasley, Wachapreague, Wallops Island, Cape Charles, Capeville, Cheriton, Eastville, Exmore, Hacks Neck, Jamesville, Machipongo, Nassawadox, Northampton, Oyster, Townsend, Willis Wharf
    • Western Tidewater CSB:  Suffolk, Isle of Wight, Boykins, Capron, Courtland, Drewryville, Franklin City, Ivor, Sedley, Southampton, Smithfield, Windsor
    • Hampton Newport News CSB:  Newport News, Hampton
    • Virginia Beach: City of Virginia Beach
    • Portsmouth BHS:  City of Portsmouth
    • Chesapeake CSB:  City of Chesapeake
    • Norfolk CSB:  City of Norfolk

 

 

Please find below information on your Regional Children's Crisis programs which serve individuals with intellectual and developmental disabilities up to the age of 18. For Information on the Statewide Standards for Children's Crisis Services, please see the the Statewide Documents, Presentations and Reports.

Region I (Charlottesville and Surrounding):

  • Crisis Line #(888) 908-0486
  • Children's Director: Amanda Cunningham
  • Areas Served
    • Harrisonburg-Rockingham CSB: Harrisonburg, Bergton, Bridgewater, Broadway, Dayton, Elkton, Grottoes, Keezletown, Massanutten, McGaheysville, Mt. Crawford, Mt. Solon, Penn Laird, Port Republic, Rockingham, Timberville
    • Region 10 CSB: Crozet, Earlysville, Esmont, Greenwood, Keswick, North Garden, Scottsville, White Hall, Charlottesville, Fluvanna, Kents Store, Palmyra, Dyke, Graves Mill, Greene, Ruckersville, Arrington, Stanardsville, Bumpass, Louisa, Mineral, Trevilians, Afton, Colleen, Faber, Gladstone, Love, Lovingston, Massies Mill, Montebello, Nellsyvord, Nelson, Piney River, Roseland, Schuyler, Shipman, Tyro, Wingina, Wintergreen
    • Valley CSB: Augusta , Augusta Springs, Fishersville, Ft. Defiance, Lyndhurst, Middlebrook, Mount Solon, Staunton, Stuarts Draft, Swoope, Verona, Weyer's Cave, Blue Grass, McDowell, Monterey, Waynesboro, Highland, Hightown
    • Horizon BH: Clifford, Elon, Lowesville, Madison Heights, Monroe, Sweet Briar, Amherst , Pamplin, Spout Spring, Appomattox , Bedford City, Bedford , Big Island, Forest, Goode, Goodview, Hardy, Huddleston, Moneta, Montvale, Thaxton, Alta Vista, Brookneal, Campbell, Concord, Lynch Station, Rustburg, Lynchburg
    • Rockbridge Area CS: Bath, Hot Springs, Millboro, Virginia , Warm Springs, Buena Vista, Lexington, Brownsburg, Fairfield, Glasgow, Goshen, Natural Bridge, Raphine, Rockbridge Baths, Rockbridge , Steeles Tavern, Vesuvius

Region II (Northern):

  • Crisis Line #(844) 627-4747
  • Children's Director: Katherine Edwards
  • Areas Served
    • Alexandria CSB: City of Alexandria
    • Fairfax Falls Church CSB: Annandale, Burke, Centreville, Clifton, Fairfax City, Fairfax , Fairfax Station, Falls Church, Great Falls, Herndon, Springfield, Vienna
    • Loudon CSB: Aldie, Ashburn, Bluemont, Chantilly, Dulles, Hamilton, Hillsboro, Lansdowne, Leesburg, Lincoln, Loudoun, Lovettsville, Middleburg, Neersville, Paeonian Springs, Philimott, Purcellville, Round Hill, South Riding, Sterling, Waterford, The Plains
    • Arlington County CSB: Arlington
    • Prince William County CSB: Manassas, Manassas Park, Bristow, Dale City, Dumfries, Gainesville, Haymarket, Montclair, Nokesville, Occoquan, Prince William, Quantico, Triangle, Woodbridge
    • Northwestern CS: Winchester, Clarke, Berryville, Boyce, Millwood, White Post, Clearbrook, Cross Junction, Frederick, Gainesboro, Gore, Stephens City, Luray, Page, Rileyville, Stanley, Basye, Edinburg, Fishers Hill, Fort Valley, Maurertown, Mt. Jackson, New Market, Orkney Springs, Quicksburg, Shenandoah, Strasburg, Toms Brook, Woodstock, Middletown, Bentonville, Front Royal, Linden, Warren
    • Rappahannock Area CSB: Bowling Green, Carmel Church, Caroline , Ladysmith, Milford, Port Royal, Rappahannock Academy, Ruther Glen, Woodford, Fredericksburg, Dahlgren, King George, Lake Anna, Spotsylvania, Thornburg, Falmouth, Stafford
    • Rappahannock-Rapidan CSB: Amissvile, Brandy Station, Culpeper, Elkwood, Fauquier, Griffinsburg, Jeffersonton, Reva, Richardsville, Stevensburg, Broad Run, Casanova, Catlett, Delaplane, Goldvein, Hume, Madison, Markham, Marshall, Midland, New Baltimore, Paris, Remington, Sumerduck, The Plains, Upperville, Warrenton, Brightwood, Crigslerville, Hood, Leon, Locust Dale, Madison, Pratts, Rochelle, Syria, Wolftown, Barboursville, Gordonsville, Locust Grove, Montpelier Station, Orange, Somerset, Bealton, Boston, Castleton, Flint Hill, Huntly, Rappahannock, Scrabble, Sperryville, Viewtown, Washington, Viewtown

Region III (Southwest):

  • Crisis Line #(855) 887-8278
  • Children's Director: Denise Hall
  • Areas Served:
    • Allegheny Highlands CSB: Alleghany, Covington, Clifton Forge City
    • Blue Ridge BH: Botetourt, Buchanan Town, Daleville, Eagle Rock, Fincastle, Oriskany, Roanoke City, Troutville, Arcadia, Catawba, Craig, New Castle, Newport, Paint Bank, Bent Mountain, Roanoke , Vinton, Salem, Vinton
    • Cumberland Mt CSB: Big Rock, Buchanan , Grundy, Pilgrims Knot, Vansant, Castlewood, Cleveland, Dante, Honaker, Lebanon, Rosedale, Russell, Tazewell
    • Highland CS: Washington County, Abingdon, Clarksville, Damascus, Emory, Glade Spring, Meadowview and City of Bristol, Virginia
    • New River Valley CS: Radford, Willis, Copper Hill, Floyd, Giles, Narrows, Pearisburg, Rich Creek, Staffordsville, Blacksburg, Christiansburg, Claudville, Montgomery, Riner, Shawsville, Pilot, Allisonia, Draper, Dublin, Hiwassee, New Bern, Pulaski , Pembroke, Meadows of Dan
    • Danville-Pittsylvania CSB: Danville, Blairs, Callands, Chatham, Gretna, Pittsylvania, Ringgold, Sandy Level
    • Dickenson County BHS: Birchleaf, Breaks, Clinchco, Clintwood, Dickenson , Haysi
    • Mt. Rogers CSB: Bastian, Bland , Rocky Gap, Carroll , Atkins, Ceres, Chilhowie, Elk Creek, Fires, Galax, Grayson, Groseclose, Hillsville, Independence, Mouth of Wilson, Smyth, Sugar Grove, Troutdale, Whitetop, Saltville, Marion, Barren Springs, Crockett, Fort Chiswell, Foster Falls, Ivanhoe, Max Meadows, Wythe, Wytheville, Rural Retreat
    • Piedmont CS: Martinsville, Boones Mill, Burnt Chimney, Callaway, Ferrum, Franklin , Glade Hill, Penhook, Rocky Mount, Smith Mountain Lake, Union Hall, Wirtz, Axton, Bassett, Collinsville, Fieldale, Henry, Ridgeway, Spencer, Stanleytown, Patrick
    • Planning District One BHS: Dryden, Ewing, Jonesville, Lee, Middlesboro, Pennington Gap, Rose Hill, Stickleysville, Norton, Clinchport, Duffield, Dungannon, Gate City, Hiltons, Nickelsville, Scott, Weber City, Appalachia, Big Stone Gap, Coeburn, Pound, St. Paul, Wise

Region IV (Richmond and Surrounding):

  • Crisis Line #(855) 282-1006
  • Children's Director: Autumn Richardson
  • Areas Served:
    • Richmond BHA: Richmond City
    • Chesterfield CSB: Chester, Chesterfield , Ettrick, Matoaca, Midlothian, Mosely
    • District 19 CSB: Hopewell, Dinwiddie, McKenney, Emporia, Greensville, Skippers, Disputanta, Fort Lee, Prince George, Claremont, Spring Grove, Surry, Wakefield, Jarrat, Stony Creek, Sussex, Wakefield, Waverly, Colonial Heights, Petersburg
    • Goochland/Powhatan CS: Crozier, Goochland, Gum Spring, Hadensville, Maidens, Manakin-Sabot, Oilville, Powhatan
    • Hanover County CSB: Ashland, Beaverdam, Doswell, Hanover, Mechanicsville, Montpelier, Rockville
    • Henrico Area MHDS: Charles City, Red House, Glen Allen, Henrico, Highland Springs, Sandston, Lanexa, New Kent , Providence Forge, Quinton
    • Crossroads CSB: Amelia, Jetersville, Buckingham, Charlotte, Charlotte Court House, Drakes Branch, Keysville, Randolph , Red Oak, Cartersville, Cumberland , Dundas, Kenbridge, Lunenburg, Meherrin, Prince Edward, Victoria, Blackstone, Crewe, Nottoway, Farmville, Green Bay, Rice
    • Southside CSB: Warfield, Alberta, Brunswick , Gasburg, Lawrenceville, Rawlings, Alaton, Boydton, Buffalo Junction, Chase City, Clarksville, Clover, Halifax, Mecklenburg, Nathalie, Scottsburg, Skipwith, South Boston, South Hill, Sutherlin, Virgilina, Bracey

Region V (Southeastern):

  • Crisis Line #(888)255-2989
  • Children's Director: Brandon Rodgers
  • Areas Served:
    • Middle Peninsula Northern Neck CSB: Wake, Saluda, Essex , Tappahannock, Dutton, Gloucester, Gloucester Point, Hayes, King and Queen, Aylett, King William, West Point, Irvington, Weems, White Stone, Burkeville, Church View, Cobbs Creek, Deltaville, Grimstead, Gwynn's Island, Hallieford, Hardyville, Hartfield, Locust Hill, Mathews, Middlesex, Port Haywood, Topping, Urbanna, Wake, Burgess, Callao, Heathsville, Kilmarnock, Lottsburg, Northumberland, Ophelia, Reedville, Wicomico Church, Farnham, Naylor's Beach, Richmond , Warsaw, Coles Point, Colonial Beach, Kinsale, Montross, Oak Grove, Stratford, Westmoreland, Achilles, Lancaster, Morattico
    • Colonial BH: James City, Jamestown, Toano, Poquoson, Williamsburg, Grafton, York, Yorktown
    • Eastern Shore CSB: Wachapreague, Accomac City, Accomack , Belle Haven, Bloxom, Chincoteaque, Grasonville, Hallwood, Harborton, Keller, Melfa, New Church, Onancock, Onley, Painter, Parksley, Pungoteague, Quinby, Sanford, Tangier, Tasley, Wachapreague, Wallops Island, Cape Charles, Capeville, Cheriton, Eastville, Exmore, Hacks Neck, Jamesville, Machipongo, Nassawadox, Northampton, Oyster, Townsend, Willis Wharf
    • Western Tidewater CSB: Suffolk, Isle of Wight, Boykins, Capron, Courtland, Drewryville, Franklin City, Ivor, Sedley, Southampton, Smithfield, Windsor
    • Hampton Newport News CSB: Newport News, Hampton
    • Virginia Beach: City of Virginia Beach
    • Portsmouth BHS: City of Portsmouth
    • Chesapeake CSB: City of Chesapeake
    • Norfolk CSB: City of Norfolk