Answering your questions:

1. Please refer to our Frequently Asked Questions (8/17/2020) for DBHDS-licensed providers.
2. To submit a new question or request additional information, please email rr-eoc_providers@dbhds.virginia.gov
   Send your questions regarding:
   • Requirements and guidance for DBHDS-licensed providers
   • DBHDS-funded programs and services including REACH, ACT, and more
   • Community Services Boards operations
   Specific questions regarding potential cases of COVID-19 should be directed to your local health department.

General information

• VDH Holiday Considerations for Long-Term Care Facilities
• BH Telehealth Resources
• Face Mask Recommendation List
• Health & Safety recommendations for Residential Providers
• Health & Safety Recommendations for PSR Providers
• Health & Safety Recommendations for Transportation
• Behavioral Health Reopening Recommendations Non Clinic Based Providers
• Behavioral Health Reopening Recommendations Clinic Based Providers
• Reopening Recommendations for TDT Providers
• NEW: DMAS Memo on Group-Based Service Delivery (7/1/20)
• Directives for Providers of Children’s Residential and Group Care (4/24/2020)
• DBHDS Congregate Care Information (4/22/2020)
• For Virginia Medicaid members (3/28/2020)
• Updated Functional and Operational Guidance for Public and Private Providers (3/24/2020)

COVID-19 PPE Resource Recommendations:

• Face Masks
  These are recommendations for providers,
  DBHDS is not requiring the use or endorsing any supplier of these products or services.

Additional resources related to COVID-19:

• Telemedicine and providing services over the phone
• DMAS guidance on behavioral health and ARTS provider flexibilities (3/27/2020)
• DMAS guidance on telehealth and service requirements (3/20/2020)
• OCR notice of enforcement discretion for telehealth (3/17/2020)
• SAMHSA 42 CFR Part 2 guidance (3/20/2020)


• Guidance for Community Services Boards
• CSB Discharge Planning Face-to-Face Guidance (3/11/2021)
• Emergency services modified certification proces (2/4/2021)[doc]
• Emergency services Guidance (2/4/2021)[doc]
• Federal Funding Guidelines During Pandemic: Block Grants, SOR Grant, PPW Grant
• CSB Operational Report Instructions (4/2/2020)
• Emergency services modified certification process (4/20/2020)
• CSB Functional and Operational Guidance (3/20/2020)
• Emergency services guidance (3/19/2020)
• Alternative transportation information from G4S (3/14/2020)


• Guidance Related to DBHDS Facilities
• UPDATED DBHDS State Visitation Policy Related to COVID-19 (April 15, 2021)
• DBHDS Restricts Visitation Policies for State-Run Mental Health Hospitals and Centers (3/14/2020)


• Behavioral health and SUD services
• Updated guidance for Assertive Community Treatment (ACT) programs (3/11/2021)
• Recommendations for ACT Programs (3/13/2020)
• PSH program guidance related to the COVID-19 epidemic (3/17/2020)
• Behavioral Health Implications (3/12/2020)
• SOTA Guidance (3/13/2020)


• Developmental services
• Supported Employment/Workplace Assistance Providers’
  Internal Assessment of Readiness to Resume Services (9/18/20)
• Day Support Providers’ Internal Assessment of Readiness to Reopen (9/18/20)
• VNPP Resource on Hospital Supports for Individuals with DD
• Decision tree regarding when to provide day support services (5/15/2020)
• DMAS update on provider flexibility and retainer payments (5/15/2020)
• REACH program information (3/19/2020)
• Information regarding employment services (3/27/2020)


• Licensing and human rights
• Background Check Memo (6/26/20)
• Office of Licensing Memo on reporting COVID-related changes (4/23/2020)
• Provider reporting user guides (4/23/2020)
• Fieldprint closures (6/01/2020)
• Offices of Licensing and Human Rights memo (3/14/2020)
• Serious Incident Reporting of COVID-19 (3/16/2020)


• Resources and Guidance for Providers and Responders
• DBHDS Newsletter on Mental Wellness Resources for Responders and Others (3/20/2020)
• SAMHSA COVID-19 Guidance and Resources (3/20/2020)