Providers

• Select a Section for More Information
• COVID-19 Data
• Providers
  (Including FAQs)
• Healthcare Workers
• Individuals
  (Coping with COVID-19)

The COVID-19 situation is constantly evolving. We encourage providers to regularly monitor information from the Virginia Department of Health (VDH)
as well as the Centers for Disease Control and Prevention (CDC).

Providers

The below resources provide guidance to contracted entities and licensed providers under the Department of Behavioral Health and Developmental Services.

Answering your questions:

1. Please refer to our Frequently Asked Questions (5/25/2021) for DBHDS-licensed providers.
2. To submit a new question or request additional information, please email rr-eoc_providers@dbhds.virginia.gov
   Send your questions regarding:
   • Requirements and guidance for DBHDS-licensed providers
   • DBHDS-funded programs and services including REACH, ACT, and more
   • Community Services Boards operations
   • Specific questions regarding potential cases of COVID-19 should be directed to your local health department.

General information

• BH Telehealth Resources
• Health & Safety recommendations for Residential Providers
• Health & Safety Recommendations for PSR Providers
• Health & Safety Recommendations for Transportation
• Behavioral Health Reopening Recommendations Non Clinic Based Providers
• Behavioral Health Reopening Recommendations Clinic Based Providers
• Reopening Recommendations for TDT Providers
• Directives for Providers of Children’s Residential and Group Care (4/24/2020)

Additional resources related to COVID-19:

• Telemedicine and providing services over the phone
  • Provider Flexibilities Related to COVID-19 (03/09/2022)
  • DMAS guidance on telehealth and service requirements (3/20/2020)
  • SAMHSA 42 CFR Part 2 guidance (3/20/2020)
• Guidance for Community Services Boards
  • CSB Discharge Planning Face-to-Face Guidance (3/11/2021)
  • Federal Funding Guidelines During Pandemic: Block Grants, SOR Grant, PPW Grant
  • CSB Operational Report Instructions (4/2/2020)
  • Emergency services modified certification process (4/20/2020)
  • CSB Functional and Operational Guidance (3/20/2020)
  • Emergency services guidance (3/19/2020)
  • Alternative transportation information from G4S (3/14/2020)
• Guidance Related to DBHDS Facilities
  • UPDATED DBHDS State Visitation Policy Related to COVID-19 (Nov 24, 2021)
  • DBHDS Restricts Visitation Policies for State-Run Mental Health Hospitals and Centers (3/16/2020)
• Behavioral health and SUD services
  • Updated guidance for Assertive Community Treatment (ACT) programs (3/11/2021)
  • Recommendations for ACT Programs (3/13/2020)
  • PSH program guidance related to the COVID-19 epidemic (3/17/2020)
  • Behavioral Health Implications (3/12/2020)
  • SOTA Guidance (3/13/2020)
• Developmental services
  • VNPP Resource on Hospital Supports for Individuals with DD
  • Decision tree regarding when to provide day support services (5/15/2020)
  • DMAS update on provider flexibility and retainer payments (5/15/2020)
  • Information regarding employment services (3/27/2020)
• Licensing and human rights
  • Office of Licensing Memo on reporting COVID-related changes (4/23/2020)
  • Provider reporting user guides (4/23/2020)
  • Offices of Licensing and Human Rights memo (3/14/2020)
  • Serious Incident Reporting of COVID-19 (3/16/2020)
• Resources and Guidance for Providers and Responders
  • DBHDS Newsletter on Mental Wellness Resources for Responders and Others (3/20/2020)
  • SAMHSA COVID-19 Guidance and Resources (3/20/2020)