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Office of Provider Network Supports

Overview

The Office of Provider Network Supports (OPNS) focuses on developing and sustaining a qualified community of providers in Virginia so that people who have developmental disabilities and their families have choice and access to options that meet their needs. Here you will find resources from Provider Development including information on becoming a provider, information about Virginia’s Person-Centered ISP, who to contact for technical assistance, and various training resources.

Contact us:

Provider Network Supports CRC Contact Chart effective 4/1/25

Table of Contents:

Information for New Providers
Scheduled Training Events
Provider Roundtables
HCBS Waivers Quality Assurances/Quality Review Team (QRT)
Provider Data Summary (PDS)
Jump-Start Funding Program
Shared Living Information
Provider Database
Regional Support Teams (RST)
Training Resources
Individual Support Plan (ISP) Guidance
Direct Support Professional (DSP) and Supervisor Orientation Training and Competencies
Provider Issue Resolution Workgroup (PIRW)
Additional Resources

Information for New Providers

Scheduled Training Events

Provider Readiness Education Program

July 24th, 2025 10am-noon Register

August 26th, 2025 10am-noon Register

September 23rd, 2025 10am-noon Register

Provider Roundtables

April 2025 Slides Q&A

January 2025 Slides

September 2024 Slides Q&A

HCBS Waivers Quality Assurances/Quality Review Team (QRT)

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Provider Data Summary

On November 9th, 2017, the Office of Provider Network Supports in the Division of Developmental Services (DDS) at the Department of Behavioral Health and Developmental Services (DBHDS) hosted the first Provider Data Summary webinar as a way to engage and inform Virginia’s developmental disabilities (DD) providers about the state of DD services across the Commonwealth. Provider Data Summary (PDS) webinars are planned to continue on a semi-annual basis to provide a forum for sharing the results of ongoing analysis of gaps in DD services across all regions. Information from these webinars will be available here following each scheduled event in May and November.

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Jump-Start Funding Program

Jump-Start is a funding initiative designed for individuals seeking certain integrated community service options with new and expanding DD providers. This one-time funding is to develop infrastructure and capacity in community-based service organizations to support specific individuals while preparing to meet future community needs especially in geographically underserved areas.

Questions regarding Jump-Start can be sent to Jumpstart@dbhds.virginia.gov

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Shared Living Information

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Join the Provider Database!

The Department of Behavioral Health & Developmental Services (DBHDS), Office of Provider Network Supports (OPNS)
has begun another exciting partnership with Senior Navigator of Virginia in which they will serve as the search engine
for Virginia’s providers of Developmental Disabilities Waiver Services at https://mylifemycommunityvirginia.org/.

If you have not visited the site or participated in the free registration to become a professional member, do not delay.

To register, visit: https://mylifemycommunityvirginia.org/verify-or-register-new-provider-profile

If you are already registered, manage your agency profile here: https://mylifemycommunityvirginia.org/user/login

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Regional Support Teams (RST)

The Department of Behavioral Health and Development Services (DBHDS) implemented five Regional Support Teams (RSTs) in March 2013. The RSTs are comprised of professionals with experience and expertise in serving individuals with developmental disabilities and complex behavioral and medical needs. The RST will seek to resolve identified barriers and ensure supports are provided in the most integrated setting are appropriate to the individual’s needs and are consistent with the individual’s informed choice.

Questions about the RST process can be discussed with an Individual Team CRC or by contacting: RST.Referrals@dbhds.virginia.gov 

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Training Resources

Upcoming trainings and meetings are announced through the Provider Network Listserv quarterly. Be sure to sign up for announcements here

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Individual Support Plan (ISP) Guidance

PC ISP v4.0 Resources (2024)

Videos

Documents

Additional ISP Resources

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Direct Support Professional (DSP) and Supervisor Orientation Training and Competencies

DSP supervisors were established in 2016. Certain providers of DD Waiver services are required to meet training requirements established by DBHDS. When services and supports are provided in DBHDS-licensed settings, competency observation and documentation also applies.
See more information at the Centralized Training for Providers webpage.

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Provider Issue Resolution Workgroup

In May of 2018, the Department of Behavioral Health and Developmental Services (DBHDS) convened the Provider Issues Resolution Workgroup (PIRW) to identify and address issues that impact the development, expansion and maintenance of a healthy provider network that is accessible to all Virginians with developmental disabilities (DD).

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Additional Resources

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