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Office of Licensing
* Please send ALL applications with attachments, service modifications and renewals to
“Office of Licensing”: P.O. Box 1797 Richmond, VA 23218. *
Pursuant to §37.2-405, DBHDS licenses public and private providers of community services throughout Virginia. DBHDS licenses services that provide treatment, training, support and rehabilitation to individuals who have mental illness, developmental disabilities or substance abuse disorders, to individuals receiving services under the Medicaid DD Waiver, or to individuals receiving services in residential facilities for individuals with brain injuries.
- Licensing Applications: Children's Residential Services or All Other Services–Except Children's Residential Services
- Licensed Provider Search
ANNOUNCEMENTS
- BHE & ASAM Service Modification Memo (April 2021)
- Abbreviated Service Modification Form[doc] (April 2021)
- Policy and Procedure Attestation Form [doc] (April 2021)
- Memo - Return to Field Operations (March 2021)
- Invitation - ASAM Regulatory Training (March 2021)
- Memo - Grace Period for Documentation of ISPs (March 2021)
- Memo - Final DOJ Regulations (August 2020)
- Memo - Service Modification Memo (July 2020)
- Memo - Fire Inspections pursuant to 12VAC35-105-320 (July 2020)
- Additional Temporary Changes to OL Remote Inspection Protocol Memo (May 2020)
- OL & OHR COVID-19 Memo (March 2020)
- Coronavirus Memo (March 2020)
- Memo-Revoking A User Access (February 26,2020)
- Memo-Contacting 911 Emergency Services (December 2019)
- Memo-CHRIS Updates (October 2019)
- Memo – Affected licensed provider (September 2019)
- Memo – Staff Changes (August 2019)
- Memo – Affected licensed provider petitions for rule making (August 2019)
- Office of Licensing Announce New Licensing System CONNECT (August 2019)
- PUBLIC NOTICE: Request for Comment on Two Draft Guidance Documents ( July 2019)
- Restructuring within the Office of Licensing ( July 2019)
- Necessity for Service Modification Submission ( July 2019)
- SAVE-The-Date: Computerized Human Rights Information System (CHRIS) Modification Training ( July 2019)
- Policies and Procedures Tracking (March 2021)
- Notification of Upcoming Changes to CHRIS System (May 2019)
- Notice to Providers of Changes to Regulations or Guidance Documents (June 2017)
- DBHDS Licensing Incident Reporting Resource Guide (June 2017)
- CHRIS Changes - Case Management Report (June 2017)
- House Bill 1775/Chapter 458 - Replace ID with DD (June 2017)
- BHE & ASAM Service Modification Memo (April 2021)
- Abbreviated Service Modification Form[doc] (April 2021)
- Policy and Procedure Attestation Form [doc] (April 2021)
- Memo Behavioral Health Enhancement and American Society of Addiction Medicine (March 2021)
- ICT/ACT Licensing Requirements Crosswalk (March 2021)
- Behavioral Health Enhancement Services Crosswalk (March 2021)
- Invitation - ASAM Regulatory Training (March 2021)
SERIOUS INCIDENTS
- Guidance on Incident Reporting Requirements ()
- Report Positive Cases of COVID-19 (March, 2020)
- Memo-Revoking A User Access (February 26,2020)
- Memo-CHRIS Updates (October 2019)
- Mortality Review Committee Document Submission Memorandum
- Mortality Review Committee Submission Checklist For Required Documents
CHRIS TRAINING
- CHRIS Modification Training Webinar (February 2021)
- CHRIS Modification Training Webinar (October 2020)
- CHRIS Modification Training Webinar (September 2020)
- CHRIS Modification Training Webinar (August 2020)
- CHRIS Modification Training PowerPoint (June 2020)
- CHRIS Modification Training PowerPoint (April 2020)
- CHRIS Modification Training PowerPoint (February 2020)
- CHRIS Modification Training PowerPoint (January 2020)
- CHRIS Modification Training PowerPoint (December 2019)
- CHRIS Modification Training PowerPoint (November 2019)
- CHRIS Modification Training Webinar (August 2019)
- Creating A New Serious Incident Case (August 2019)
- Creating A New Death Case (August 2019)
- Updating A Serious Incident (August 2019)
- Updating A Death Record (August 2019)
FREQUENTLY ASKED QUESTIONS
MORE INFORMATION
- QMHP Emergency Regulation Summary posted (September 2018)
- Mortality Review Committee Document Submission Memorandum
- Mortality Review Committee Submission Checklist For Required Documents
- CHRIS Training
OTHER SERVICES
- DBHDS Criminal Background Check for DBHDS-licensed providers of ADULT care positions.
- DSS Office of Background Investigations for DBHDS-licensed CHILDREN'S RESIDENTIAL FACILITIES.
License Renewal
Renewal application – Please use this form to renew an existing license. Your completed Renewal Application should be mailed to the address below. For providers of children’s residential services, please also include your money order in the amount of $100.00 made out “Treasurer of Virginia” with your Renewal Application.
DBHDS
Attention: Office of Licensing
P.O. Box 1797
Richmond, VA 23218-1797
Service Modification of License
Service Modification Application - Please use this form when you are already licensed to provide children's residential services and want to want to modify the license or add a service or location. Please submit the completed form 45 days prior to implementation of the modification.
- Emergency to Final DOJ Regulations Crosswalk
- Children's Residential Facilities Rules and Regulations
- Regulations for Licensing Provider by the Department of Behavioral Health and Developmental Services (August 2020)
- Human Rights Regulations (2017)
- Instructions to Receive Notice of Regulatory and Guidance Document Changes
- Variance Protocol For Providers (March 2019)
- Variance Request Form (July 2019)
Quality Improvement-Risk Management Resources for Licensed Providers
- Quality Improvement-Risk Management Training (Updated March 2021)
- Questions & Answers from November 2020 QI-RM-RCA Training (Updated March 2021)
- Crosswalk of DBHDS Approved Risk Management Training and DBHDS Risk Management Attestation (January 2021)
- Memorandum regarding Risk Management Attestation (January 2021)
- Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Recorded Webinar (December 2020) - Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Handout (December 2020) - Quality Improvement-Risk Management Training (November 2020)
- Root Cause Analysis Training (November 2020)
- Questions and Answers from November 2020 QI-RM-RCA Training (January 2021)
- Questions and Answers from October 2020 Training on Final DOJ Regulation (January 2021)
- Guidance For Quality Improvement Program (November 2020)
Crosswalk
Training
- Quality Improvement-Risk Management Training (Updated March 2021)
- Questions & Answers from November 2020 QI-RM-RCA Training (Updated March 2021)
- Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Recorded Webinar (December 2020) - Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Handout (December 2020) - Quality Improvement-Risk Management Training (November 2020)
- Root Cause Analysis Training (November 2020)
- Final licensing Regulations Training (October 2020)
Guidance For Licensed Services
- Quality Improvement-Risk Management Training (Updated March 2021)
- Questions and Answers from October 2020 Training on Final DOJ Regulation (January 2021)
- Guidance For Quality Improvement Program (November 2020)
- Guidance For Serious Incident Reporting (November 2020)
- Guidance on Corrective Action Plans (CAPs) (August 2020)
- Guidance on Incident Reporting Requirements (August 2020)
- Guidance for Risk Management (August 2020)
- LIC18 Guidance Individuals with DD High Risk Health Conditions (May 2020)
- Amendments to Criminal Background Checks
- Case Management Crisis Plans
- Ceiling Height Guidance (June 2017)
- Certificate of Use and Occupancy Guidance (June 2017)
- Children Residential Safety Matrix Process (October 2015)
- Fall Risk Assessments
- Information about changes in Children's Residential Services
- Intensive Care Coordination Licensing Not Required
- Nutrition Assessments
- OTP/MAT License Technical Assistance (March 2017)
- Psychiatric Bed Registry Requirements (September 2016)
- QMHP/QMRP/QPPMH Definitions
- Therapeutic Day Treatment (TDT) and Agreements with Schools
- Waiver Redesign License Guidance (June 2016)
Guidance For Medication Administration Training
- New Provider Medication: Glucagon and Epinephrine (November 2014)
- Provider Medication Administration Training (June 2013)
- BON Approval for Diastat Staff Training (April 2014)
- Diastat Administration Training Curriculum (November 2013)
- Medication Administration via Percutaneous Gastrostomy Tube (G-Tube) AND Administration of Insulin, Glucagon, and Epinephrine (July 2013)
- Curriculum: 6-hour Training: Medication Administration via Percutaneous Gastrostomy Tube (G-Tube) (May 2013)
- Glucagon and Epinephrine Administration (November 2014)
File A Complaint - (Click here to open and complete form.)
Instructions to send and attach Complaint Form as a Word document:
- (1) Click on "File".
- (2) Click on "Save & Send".
- (3) Click on "Send Using E-mail".
- (4) Click on "Send as Attachment".
- This will pull up the Complaint form as an attachment in your email. You may then type in or copy/paste "OLcomplaints@dbhds.virginia.gov".
Central Office Contact Information
P.O. Box 1797
Richmond, VA 23218
Office (804) 786-1747
Fax (804) 692-0066
Office of Licensing Staff Contact Information