Office of Licensing
* Please send ALL applications with attachments, service modifications and renewals to
“Office of Licensing”: P.O. Box 1797 Richmond, VA 23218. *
Pursuant to §37.2-405, DBHDS licenses public and private providers of community services throughout Virginia. DBHDS licenses services that provide treatment, training, support and rehabilitation to individuals who have mental illness, developmental disabilities or substance abuse disorders, to individuals receiving services under the Medicaid DD Waiver, or to individuals receiving services in residential facilities for individuals with brain injuries.
- Licensing Applications: Children's Residential Services or All Other Services–Except Children's Residential Services
- Licensed Provider Search
ANNOUNCEMENTS
- Policy & Procedure Tracking (July 2021)
- Risk Management - Quality Improvement Tips and Tools Training (June 2021)
- Aligning the Licensing Regulations with the ASAM Criteria (4.19.21) (training)
- Final Abbreviated Service Modification Form Revised (4.20.21)(training)
- BHE & ASAM Service Modification Memo (April 2021)
- Abbreviated Service Modification Form[doc] (April 2021)
- Policy and Procedure Attestation Form [doc] (April 2021)
- Memo - Return to Field Operations (March 2021)
- Invitation - ASAM Regulatory Training (March 2021)
- Memo - Grace Period for Documentation of ISPs (March 2021)
- Memo to all DD Providers Annual Inspections (Febuary 2021)
- Memo - Final DOJ Regulations (August 2020)
- Memo - Service Modification Memo (July 2020)
- Memo - Fire Inspections pursuant to 12VAC35-105-320 (July 2020)
- Additional Temporary Changes to OL Remote Inspection Protocol Memo (May 2020)
- OL & OHR COVID-19 Memo (March 2020)
- Coronavirus Memo (March 2020)
- Memo-Revoking A User Access (February 26,2020)
- Memo-Contacting 911 Emergency Services (December 2019)
- Memo-CHRIS Updates (October 2019)
Public Comment Requested on DRAFT Revisions to the Licensing Regulations
Please see the memo below with information on providing comment in three public forums accessible at this link on Virginia's Town Hall, https://www.townhall.virginia.gov/L/Forums.cfm , or by emailing comments to susan.puglisi@dbhds.virginia.gov, or by fax or mailing (see the details within the memo).
- COVER MEMO
- REVISED DRAFT General Chapter (106)
- INITIAL DRAFT Residential Chapter (107)
- INITIAL DRAFT Home/Non-center Based Chapter (108)
- Aligning the Licensing Regulations with the ASAM Criteria (4.19.21) (training)
- Final Abbreviated Service Modification Form Revised (4.20.21) (training)
- Aligning the Licensing Regulations with the ASAM Criteria(4.19.21)
- Final Abbreviated Service Modification Form Revised(4.20.21)
- BHE & ASAM Service Modification Memo (April 2021)
- Policy and Procedure Attestation Form [doc] (April 2021)
- Memo Behavioral Health Enhancement and American Society of Addiction Medicine (March 2021)
- ICT/ACT Licensing Requirements Crosswalk (March 2021)
- Behavioral Health Enhancement Services Crosswalk (March 2021)
- Invitation - ASAM Regulatory Training (March 2021)
- Memo - Grace Period for Documentation of ISPs (March 2021)
- Memo to all DD Providers Annual Inspections (Febuary 2021)
SERIOUS INCIDENTS
- Mortality Review Committee Submission Checklist (May 2021)
- Mortality Review Document Submission Process (May 2021)
- Mortality Review Committee Document Submission Memorandum (July 2019)
- Serious Incident Reporting COVID-19 (January 2021)
- Guidance for Serious Incident Reporting (November 2020)
- Guidance on Incident Reporting Requirements (August 2020)
- Report Positive Cases of COVID-19 (March 2020)
- Memo-Revoking A User Access (February 2020)
- Memo-CHRIS Updates (October 2019)
CHRIS TRAINING
- CHRIS System Training (May 2021)
- CHRIS Modification Training Webinar (February 2021)
- CHRIS Modification Training Webinar (October 2020)
- Creating A New Serious Incident Case (August 2019)
- Creating A New Death Case (August 2019)
- Updating A Serious Incident (August 2019)
- Updating A Death Record (August 2019)
OTHER SERVICES
- DBHDS Criminal Background Check for DBHDS-licensed providers of ADULT care positions.
- DSS Office of Background Investigations for DBHDS-licensed CHILDREN'S RESIDENTIAL FACILITIES.
License Renewal
Renewal application – Please use this form to renew an existing license. Your completed Renewal Application should be mailed to the address below. For providers of children’s residential services, please also include your money order in the amount of $100.00 made out “Treasurer of Virginia” with your Renewal Application.
DBHDS
Attention: Office of Licensing
P.O. Box 1797
Richmond, VA 23218-1797
Service Modification of License
Service Modification Application - Please use this form when you are already licensed to provide children's residential services and want to want to modify the license or add a service or location. Please submit the completed form 45 days prior to implementation of the modification.
- Variance Protocol For Providers (March 2019)
- Variance Request Form (July 2019)
- Risk Management - Quality Improvement Tips and Tools Training (June 2021)
- SAMPLE Provider Quality Improvement Plan (June 2021)
- SAMPLE Provider Risk Management Plan (June 2021)
- SAMPLE Provider Systemic Risk Assessment (June 2021)
- Quality Improvement-Risk Management Training (Updated March 2021)
- Questions & Answers from November 2020 QI-RM-RCA Training (Updated March 2021)
- Crosswalk of DBHDS Approved Risk Management Training and DBHDS Risk Management Attestation (January 2021)
- Memorandum regarding Risk Management Attestation (January 2021)
- Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Recorded Webinar (December 2020) - Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Handout (December 2020) - Quality Improvement-Risk Management Training (November 2020)
- Root Cause Analysis Training (November 2020)
- Questions and Answers from November 2020 QI-RM-RCA Training (January 2021)
- Questions and Answers from October 2020 Training on Final DOJ Regulation (January 2021)
- Guidance for Serious Incident Reportings (November 2020)
- Quality Improvement-Risk Management Training (Updated March 2021)
- Questions & Answers from November 2020 QI-RM-RCA Training (Updated March 2021)
- Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Recorded Webinar (December 2020) - Risk Management & Quality Improvement Strategies Training
by the Center for Developmental Disabilities Evaluation & Research - Handout (December 2020) - Quality Improvement-Risk Management Training (November 2020)
- Root Cause Analysis Training (November 2020)
- Final licensing Regulations Training (October 2020)
- Quality Improvement-Risk Management Training (Updated March 2021)
- Questions and Answers from October 2020 Training on Final DOJ Regulation (January 2021)
- Guidance For Quality Improvement Program (November 2020)
- Guidance For Serious Incident Reporting (November 2020)
- Guidance on Corrective Action Plans (CAPs) (August 2020)
- Guidance on Incident Reporting Requirements (August 2020)
- Guidance for Risk Management (August 2020)
- LIC18 Guidance Individuals with DD High Risk Health Conditions (May 2020)
- Amendments to Criminal Background Checks
- Case Management Crisis Plans
- Ceiling Height Guidance (June 2017)
- Certificate of Use and Occupancy Guidance (June 2017)
- Children Residential Safety Matrix Process (October 2015)
- Fall Risk Assessments
- Information about changes in Children's Residential Services
- Intensive Care Coordination Licensing Not Required
- Nutrition Assessments
- OTP/MAT License Technical Assistance (March 2017)
- Psychiatric Bed Registry Requirements (September 2016)
- QMHP/QMRP/QPPMH Definitions
- Therapeutic Day Treatment (TDT) and Agreements with Schools
- Waiver Redesign License Guidance (June 2016)
Guidance For Medication Administration Training
- New Provider Medication: Glucagon and Epinephrine (November 2014)
- Provider Medication Administration Training (June 2013)
- BON Approval for Diastat Staff Training (April 2014)
- Diastat Administration Training Curriculum (November 2013)
- Medication Administration via Percutaneous Gastrostomy Tube (G-Tube) AND Administration of Insulin, Glucagon, and Epinephrine (July 2013)
- Curriculum: 6-hour Training: Medication Administration via Percutaneous Gastrostomy Tube (G-Tube) (May 2013)
- Glucagon and Epinephrine Administration (November 2014)
File A Complaint - (Click here to open and complete form.)
Instructions to send and attach Complaint Form as a Word document:
- (1) Click on "File".
- (2) Click on "Save & Send".
- (3) Click on "Send Using E-mail".
- (4) Click on "Send as Attachment".
- This will pull up the Complaint form as an attachment in your email. You may then type in or copy/paste "OLcomplaints@dbhds.virginia.gov".
Central Office Contact Information
P.O. Box 1797
Richmond, VA 23218
Office (804) 786-1747
Fax (804) 692-0066
Office of Licensing Staff Contact Information