Office of Licensing

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Office of Licensing

* Please send ALL applications with attachments, service modifications and renewals to
“Office of Licensing”: P.O. Box 1797 Richmond, VA 23218. *

Pursuant to §37.2-405, DBHDS licenses public and private providers of community services throughout Virginia. DBHDS licenses services that provide treatment, training, support and rehabilitation to individuals who have mental illness, developmental disabilities or substance abuse disorders, to individuals receiving services under the Medicaid DD Waiver, or to individuals receiving services in residential facilities for individuals with brain injuries.


The public comment period (pdf) for the proposed stage of the DOJ Compliance Regulations began 11/11/2019 and will end at 11:59 PM on 1/10/2020. Comments will also be received via email, fax, or hard copy mail to:

Emily Bowles
Associate Director, Licensing,
Regulatory Compliance, Quality and Training,
DBHDS Office of Licensing,
Post Office Box 1797,
Richmond, Virginia 23218-1797,,
fax: (804) 692-0066; TDD: (804) 371-8977.

Comments can also be posted on the Virginia Regulatory Town Hall with Virginia

Each state agency must ensure that its regulations are reviewed at least once every four years through a ‘periodic review.’ Agencies must then decide if the regulation will be amended, retained as is, or repealed. After conducting the most recent periodic review of the Licensing Regulations, the agency filed a decision to amend the regulations.

Planned Changes
Since then, the Office of Licensing developed draft revisions to both the structure and the content of the Licensing Regulations. In regard to structure, currently language addressing all disabilities is contained in Chapter 105. This all-in-one structure is actually very rare across Virginia agencies or in other states. As is most typical, a ‘general chapter’ was developed to apply to three disability-specific chapters (developmental, behavioral health, and substance abuse). Further, it was deemed necessary to develop the general chapter first.

Response to Periodic Review versus Behavioral Health Redesign
It is important to distinguish this drafting effort of the response to periodic review of the Licensing Regulations from other current discussions regarding only behavioral health redesign.

  • Response to Periodic Review: Draft changes for the response to periodic review will be in a separate action and are not expected to take effect until at least 2021 following the standard process, which takes an average of 18 months to two years to complete.
  • Behavioral Health Redesign: The current effective Licensing Regulations will be the vehicle for any required department regulatory changes that come from the behavioral health redesign. Such changes would likely be emergency regulations as authorized by the General Assembly.


DBHDS has posted the current Rules and Regulations for Licensing Providers by the Department of Behavioral Health and Developmental Services with the DOJ compliance emergency regulation language included. These regulations became effective 9/1/2018. This document can be found HERE. Please note the Notice of Intent for Regulatory Action (NOIRA) for permanent adoption of the regulation was filed and the 30-day public comment period associated with the NOIRA closed on 9/5/2018. Those comments will inform any edits made for the proposed permanent draft. There will be additional opportunities for public comment prior to the regulation becoming permanent. Charts explaining the regulatory processes can be found here. (See Emergency and Standard charts). The Office of Licensing has additional emergency regulations in effect which are not included in the above document. All emergency regulations in effect can be found HERE. Please sign up to become a public user on the Virginia Regulatory Town Hall to keep informed of all DBHDS regulatory changes and announcements. Jae Benz, MSW




Central Office Contact Information

P.O. Box 1797
Richmond, VA 23218
Office (804) 786-1747

Fax (804) 692-0066

Office of Licensing Staff Contact Information

Licensing Regional Contacts

License Renewal

Renewal application – Please use this form to renew an existing license. Your completed Renewal Application should be mailed to the address below. For providers of children’s residential services, please also include your money order in the amount of $100.00 made out “Treasurer of Virginia” with your Renewal Application.

Attention: Office of Licensing
P.O. Box 1797
Richmond, VA 23218-1797

Service Modification of License

Service Modification Application - Please use this form when you are already licensed to provide children's residential services and want to want to modify the license or add a service or location. Please submit the completed form 45 days prior to implementation of the modification.



Guidance For Licensed Services

Guidance For Medication Administration Training

File A Complaint - (Click here to open and complete form.)

Instructions to send and attach Complaint Form as a Word document:

  1. (1) Click on "File".
  2. (2) Click on "Save & Send".
  3. (3) Click on "Send Using E-mail".
  4. (4) Click on "Send as Attachment".
  5. This will pull up the Complaint form as an attachment in your email. You may then type in or copy/paste "".