Office of Licensing

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Office of Licensing

* Please send ALL applications with attachments, service modifications and renewals to
“Office of Licensing”: P.O. Box 1797 Richmond, VA 23218. *

Pursuant to §37.2-405, DBHDS licenses public and private providers of community services throughout Virginia. DBHDS licenses services that provide treatment, training, support and rehabilitation to individuals who have mental illness, developmental disabilities or substance abuse disorders, to individuals receiving services under the Medicaid DD Waiver, or to individuals receiving services in residential facilities for individuals with brain injuries.



DBHDS has posted the current Rules and Regulations for Licensing Providers by the Department of Behavioral Health and Developmental Services with the DOJ compliance emergency regulation language included. These regulations became effective 9/1/2018. This document can be found HERE. Please note the Notice of Intent for Regulatory Action (NOIRA) for permanent adoption of the regulation was filed and the 30-day public comment period associated with the NOIRA closed on 9/5/2018. Those comments will inform any edits made for the proposed permanent draft. There will be additional opportunities for public comment prior to the regulation becoming permanent. Charts explaining the regulatory processes can be found here. (See Emergency and Standard charts). The Office of Licensing has additional emergency regulations in effect which are not included in the above document. All emergency regulations in effect can be found HERE. Please sign up to become a public user on the Virginia Regulatory Town Hall to keep informed of all DBHDS regulatory changes and announcements. Jae Benz, MSW






Central Office Contact Information

P.O. Box 1797
Richmond, VA 23218
Office (804) 786-1747

Fax (804) 692-0066

Office of Licensing Staff Contact Information

Licensing Regional Contacts

Incident Management Unit Regional Contact

Specialized Investigation Unit Regional Contact

License Renewal

Renewal application – Please use this form to renew an existing license. Your completed Renewal Application should be mailed to the address below. For providers of children’s residential services, please also include your money order in the amount of $100.00 made out “Treasurer of Virginia” with your Renewal Application.

Attention: Office of Licensing
P.O. Box 1797
Richmond, VA 23218-1797

Service Modification of License

Service Modification Application - Please use this form when you are already licensed to provide children's residential services and want to want to modify the license or add a service or location. Please submit the completed form 45 days prior to implementation of the modification.



Guidance For Licensed Services

Guidance For Medication Administration Training

File A Complaint - (Click here to open and complete form.)

Instructions to send and attach Complaint Form as a Word document:

  1. (1) Click on "File".
  2. (2) Click on "Save & Send".
  3. (3) Click on "Send Using E-mail".
  4. (4) Click on "Send as Attachment".
  5. This will pull up the Complaint form as an attachment in your email. You may then type in or copy/paste "".